VIP NVR16PRO3NP Guía de instalación descargar pdf (Pagina 24)

Troubleshooting

Please refer to the FAQ table below for easy troubleshooting. The table below describes some

typical problems and their solutions. Please consult these guides before contacting your NVR

dealer.

PROBLEM

SOLUTION

No power

- Check power cord connection.

- Confirm that there is power from the outlet.

- Ensure that the 12V 5A is connected to the NVR

Motion Detection not working

- Ensure that motion detection is enabled for that

channel in the “DETECT” menu.

No live video

- Check the cameras cable and connections.

- Check the monitors cable and connections.

- Ensure you are not in playback mode.

- Ensure that the 48V power supply is connected to

the switch and the 12V 5A is connected to the NVR

- Turn the NVR off and power on while holding the

SHIFT button.

No video over the network with web

browser or mobile

- Make sure that Extra Stream is enabled for each

camera.

No recorded video

- Check if the HDD is installed and connected properly.

NVR keeps rebooting

- Ensure that the 12V 5A is connected to the NVR

HDD detection failed

- Ensure that the 12V 5A is connected to the NVR

Can‟t detect your USB flash drive

- Use another USB flash drive to test.

- Ensure it is formatted to FAT32.

- Check Appendix B of User manual (on CD).

Can‟t view the NVR images over the

network with web browser

- Ensure you have installed the ActiveX

- Check Section 8 of User manual (on CD).

This guide is intended as a Quick Set Up and Basic use manual only, please refer to the

user manual on the included CD for all other details.

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VIP NVR16PRO3NP Guía de instalación Pagina 24